Implementasi Etika Bisnis Islam dalam Pengelolaan dan Pelayanan Unit Bisnis Wahdah Islamiyah

Implementation of Islamic Business Ethics in the Management and Service of Wahdah Islamic Business Units

Abstract

This study aims to: (1) analyze the implementation of the concept of Islamic business ethics in the service of Wahdah Islamiyah business units; and (2) analyzing the use of the concept of Islamic business ethics in the service of Wahdah Islamiyah business units. This research is a field research (field research) using qualitative methods that are carried out in a descriptive analysis. The results of this study indicate that: first, all informants (100%) answered that the principles/ethics of monotheism had been applied/practiced, the majority of informants (61.5%) answered that the principles or ethics of justice had been applied/practiced, as many as 42.3% of informants chose very appropriate and 42.3% of informants chose appropriate regarding the application/practice of the principles/ethics of trustworthiness, and as many as 19 people or 73.1% of informants chose very appropriate regarding the application/practice of the principles/ethics of virtue and honesty; second, the Islamic business principles/ethics that have been implemented provide great benefits and uses for the management and service of business units within Wahdah Islamiyah, where the implementation of the principles/ethics of monotheism is believed to bring blessings, the implementation of the principles/ethics of justice is believed to create a work environment that is fair, inclusive, dignified, and in accordance with Islamic law, the implementation of the principles/ethics of trustworthiness is believed to be able to increase the trust of customers and other parties, and the implementation of the principles/ethics of virtue/honesty is believed to be able to improve and provide excellent service to all parties.